By submitting your timepiece for servicing with us, you agree that the Condition Report outlined in this Watch Submission Form is an accurate reflection of the condition of your timepiece upon acceptance by Boutellier Montres.
The timepiece will be subject to a Service Assessment and quotation process. We will endeavour to deliver your quotation for servicing within a 2-week period, however based on individual requirements this may take slightly longer.
Servicing of your timepiece will not commence until you have agreed to accept the service quotation and provide Boutellier Montres with a ‘go-ahead’ in writing. Boutellier Montres reserves the right to request an advance deposit in the event an acceptance of the service quotation is provided.
For repairs deemed under guarantee, there will be no need to provide an acceptance of the Service Assessment.
The timeframe for completion of servicing is currently estimated to take 24 weeks upon acceptance of the Service Assessment and quotation. In exceptional cases, individual estimated timeframes for completion will be provided at the time of the Service Assessment.